Festival FAQ

April 23-25th, 2021

VARIOUS TIMES

Highlands, NC

WHAT IS BASE CAMP?

Base Camp is our name for the main music stage and festival grounds for Bear Shadow.  Base Camp is located at Kelsey-Hutchinson Founders Park in beautiful Downtown Highlands, NC.

BASE CAMP SCHEDULE

Friday, April 23rd

  • To be announced soon!

Saturday, April 24th

  • Gates: 5:00pm (*Note that gate times may vary contingent on staggered entry)
  • Love Canon: 5:30-6:15pm
  • Jamestown Revival: 6:30-8:00pm
  • Mandolin Orange: 8:30-10:00pm

Sunday, April 25th

  • Gates: 5:00pm (*Note that gate times may vary contingent on staggered entry)
  • Devon Gilfillian: 5:30-6:15pm
  • The War & Treaty: 6:30-8:00pm
  • St. Paul & The Broken Bones: 8:30-10:00pm

WHERE CAN I LEARN MORE ABOUT THE ARTISTS APPEARING AT BEAR SHADOW?

You can access artists bios here

WILL THERE BE MORE SHOWS / PROGRAMMING ANNOUNCED?

Yes!  The team at Bear Shadow is planning lots of cool things that will be announced once confirmed, including a Friday night show, music clinics, panel discussions, Hike & Mic excursions and plenty more.  There will be a jam-packed weekend full of music, mountain and revelry.  Be sure to follow us on social for the most up to the minute news.  Stay tuned, friends!

CAN KIDS COME TO BEAR SHADOW?

Unfortunately, no. This year’s Bear Shadow will be 21 and over.

HOW WILL BEAR SHADOW BE WORKING TO KEEP US SAFE?

Bear Shadow will be implementing and enforcing new safety protocols in light of the pandemic.  This will include:

  • Only allowing 1/3 of capacity of guests and crew into Kelsey-Hutchinson Founders Park
  • All events will be held outdoors, rain or shine
  • Staggered entry times for guests
  • Guest and crew pre-screening with daily temperature checks at the gate
  • Mask mandates and enforcement for guests and crew
  • Increased handwashing and hand sanitizer stations
  • Adequate informational and directional signage
  • Sanitization of common and heavy traffic surface areas (multiple daily applications) with hospital grade EPA and CDC disinfectant that kill COVID-19 and other pathogens with minimal contact time (kill time)
  • Use of specialized EPA approved sprayers designed for complete 360-degree coverage that require no wipe down after application after each day of shows.

IF BEAR SHADOW IS CANCELLED DUE TO COVID-19, WILL I RECEIVE A REFUND?

Yes.  If the festival is canceled, all ticket holders will receive a full refund.

FOOD & BEVERAGE

General Admission ticket holders can enjoy complimentary beer, water and non-alcoholic beverages at the event.  Additional beer, wine, and spirits will be available for purchase throughout the event.  Proper ID will be required.

A variety of food options will be available for purchase in the Food Court.

VIP guests will have access to a hosted bar with beer, wine, and spirits within the VIP hangout area.  VIP guests will also enjoy a special complimentary food selections.

ATTIRE

Casual. This event is outdoors and is rain or shine. Please dress for forecasted weather.

RULES/RESTRICTIONS

Temperature checks will be performed at your designated entry time. Please don’t come to Bear Shadow if you are high-risk, under the weather or have recently been exposed to COVID-19.

Complimentary masks will be given to any guest that needs one.  Mask wearing, unless eating or drinking, will be strictly enforced.

No outside food or drink will be permitted into event. No pets will be permitted, service animals allowed.  No smoking in the park.

Chairs are allowed only in designated areas within the park.

GETTING TO HIGHLANDS

Highlands is located approximately 2 hours from Atlanta, Greenville, and Asheville.  Get directions here.

ACCOMMODATIONS

There are a variety of hotels, inns and rental homes available in Highlands, but inventory is limited.  We suggest securing lodging early!  You can browse options here.

WEATHER

This event is outdoors and will happen rain or shine. Please be prepared for forecasted weather. Should major weather arise, all ticket holders will be contacted via email.

PARKING

Parking in Highlands is extremely limited. Please consider carpool!  All guests must park in Town of Highlands public spaces. Walking from hotels/lodging is encouraged.

TICKETING/WRISTBAND FAQ

VIP TICKET HOLDERS – you will have the opportunity to pick up your wristbands in advance at the Bear Shadow Information Desk. VIP wristband pick up days, times and locations will be posted here once confirmed.

GENERAL ADMISSION TICKET HOLDERS – all wristbands will be given at the gate.  You must have your barcoded ticket on your phone or have a printed copy.  Tickets will be scanned, and we will assist you with putting on your wristband.  No wristbands will be given without a ticket!  You will be notified in advance of the event for your specific entry time.  Staggered entries are for your safety and we urge guests to adhere by their given gate time.

What if I lose my wristband?

Do not lose your wristband – these are not replaceable. Individuals not wearing a wristband will not be allowed entry, no exceptions. The plastic security lock on the wristband is a one-way lock. Do not play with this lock to tighten the band too much. No wristbands will be replaced.

RE-ENTRY Policy

Your wristband allows you into the event once.  You cannot leave and re-enter.

*Treat your wristband like cash – lost, stolen, tampered with, and/or confiscated wristbands will not be replaced!

DOES BEAR SHADOW HAVE A CHARITY PARTNER?

Yes!  Bear Shadow is honored to partner with the Highlands-Cashiers Land Trust for the inaugural festival. HCLT is a nationally accredited non-profit land conservation organization that actively works to conserve ecologically important land throughout southern Macon and Jackson Counties.  For more information about the HCLT, you can visit them here.

WHAT TO BRING

  • Government Issued Photo ID
  • Mask
  • Wristband
  • Cash /Credit Card food, beverage, and merchandise

WHAT NOT TO BRING

  • Anyone under 21
  • Pets
  • Coolers
  • Outside food or drink
  • Illegal drugs
  • Cigarettes – this is a non-smoking event

HAVE MORE QUESTIONS?

Please email us at info@bearshadownc.com

See YOU at Bear Shadow!