FAQ
Accommodations
The Highlands-Cashiers Plateau is known for incredible lodging opportunities and a variety of name-brand and boutique hotels, luxury inns, resorts and vacation rentals suitable for every need and budget. Don’t delay, book your lodging today.
What time is the festival?
Thursday is from 6-9pm at Whiteside Brewing, Friday and Saturday gates are open from 4pm-10pm ET with music starting at 5pm.
Can kids come to Bear Shadow?
Yes, kids are welcome, but please know the music will be loud and there will be alcohol being served. Kids 2 and under are free. No strollers or pack-and-plays allowed due to space constraints. Unattended children will be fed to the bears.
What is appropriate attire for Bear Shadow?
Casual. This event is outdoors and is rain or shine. Please dress for forecasted weather. The Village Green has a lawn but also concrete sidewalks and wooden boardwalks. Dress shoes are strongly discouraged (especially if the ground is wet).
How do I get to Bear Shadow music festival?
Bear Shadow will take place at The Village Green, 160 Frank Allen Rd, Cashiers, NC 28717. It’s located approximately 2 hours from Atlanta, Greenville, and Asheville. Get directions here.
How do I find accommodations?
There are a variety of hotels, inns and rental homes available in Cashiers and the Plateau area. Don’t delay as inventory can be limited!
Will there be on-site parking?
There is free limited parking available onsite. Please walk, carpool, or rideshare.
Parking is available at the entrance at the crossroads in Cashiers near the Gazebo, off of Highway 64 East. Two parking lots are also available at The Village Commons. Turn off of Highway 107 South onto Frank Allen Road. The events gravel lot is on the right with footbridge access into the park. The venue lot entrance is the second driveway on the right. Please do not park in businesses parking lots if you do not have their permission.
What is your weather policy?
Music acts will happen rain or shine. Please be prepared for forecasted weather. Should major weather arise, such as lighting or high winds that threaten the safety of fans, artists or our crew, the Festival reserves the right to delay or cancel the show. All ticket holders will be contacted via email and SMS text should this occur.
Ticketing/Wristband FAQ
All ticket holders will have their ticket scanned at the entrance to the events. 3 Day VIP and GA ticket holders will be given ONE wristband for the weekend. Do not take or cut this wristband off. Replacements will not be given.
As back up, we recommend taking a screenshot of your QR code for each ticket or printing it out.
Don’t worry if you can’t find your ticket in your email—all tickets will automatically be emailed to the purchaser 24 hours prior to the start of the event.
What is your re-entry policy?
Your wristband allows you into the event once. You cannot leave and re-enter.
Do not lose your wristband – these are not replaceable. Individuals not wearing a wristband will not be allowed entry, no exceptions. The plastic security lock on the wristband is a one-way lock. Do not play with this lock to tighten the band too much. No wristbands will be replaced.
Reusable bottles/cups
Empty water bottles are ok, as we will have a refillable water station. We are also providing all guests with 1 reusable cup this year for beverages to help alleviate the use of plastic.
Wi-Fi/Cell Service?
There is strong cell service in town with Verizon, AT&T, etc. Accessing your tickets via mobile will not be an issue.
What should I bring?
- Ticket – Take a Screenshot of Your QR code or print it out.
- Government issued photo ID
- Camping chair and/or blankets for seating.
- Cash/Card for additional food or merchandise
- Empty water bottle for potable water stations
- A backpack to store jackets or blankets Note: There will be bag checks at the gates.
- Appropriate clothes for forecasted weather. This is a rain or shine event.
What should I not bring?
- Pets
- Coolers
- Outside food or beverages
- Illegal drugs
- Guns
- Cigarettes and vape pens – this is a non-smoking event
- Bad attitudes
What are my food options?
If you have a GA or VIP ticket, you will be able to purchase food from multiple food trucks and food vendors.
What are my beverage options?
General Admission ticket holders can enjoy beer, wine, seltzers and spirits as well as water and other non-alcoholic beverages available for purchase.
VIP ticket holders can enjoy complimentary premium beer, wine, seltzers and cocktails for all 3 days. There are also numerous non-alcoholic options available including Liquid Death, Walker Brothers Kombuchas, Coke products and more.
*We ask that you please drink responsibly. Please have a designated driver or take advantage of our free Festival shuttles to and from Highlands. Bear Shadow reserves the right to remove any patron that is not drinking responsibly.
What will be for sale at Bear Shadow?
Remember to bring your cash or cards! Festival and artist merchandise will be available on-site for purchase.
Have more Questions?
Please email us at info@bearshadownc.com. See you at Bear Shadow!